Vicky Gourgouri

My Simple AI-Powered Design Thinking Process

Great design starts with EMPATHY. I blend human-centered empathy with powerful AI-driven insights and generative capabilities, critically evaluated at all times. My design thinking process ensures both efficiency and innovation, while delivering psychology-driven user experiences tailored to the specific project.

Understand Users (Human + AI)

Human Empathy

I conduct interviews and surveys, and use metrics to deeply understand user behaviors, motivations, and pain points.

AI Assistant

I use AI sentiment analysis and behavior prediction tools to process large-scale data and gain deeper insights into subtle user emotions and behaviors rapidly.

A woman sticking a chatgpt sticker on an affinity map wall

Define (or redefine) the problem (Collaborative AI)

Clear Problem

I collaboratively refine user insights into a clear, actionable problem statement.

AI Agent

I use agentic AI to validate problem statements by comparing them with large-scale industry insights, ensuring alignment with user needs and market realities.

A hand pinning printed layouts on a wall

Ideate & Innovate (Creative Teamwork with AI)

Human Ideas

I host brainstorming sessions using human intuition and experience.

AI Ideas Partner

Then I engage generative AI to produce diverse, unbiased ideas, overcoming cognitive biases and introducing novel concepts to enrich the ideation process.

Two hands holding a prototype paper sketch

Create Rapid Prototypes (Fast AI Prototyping)

Human Prototype

I quickly build simple, hand-drawn versions of my ideas.

AI Agent

Then I utilize AI-driven tools for rapid generation and iteration of prototypes, with swift exploration and refinement of multiple design paths simultaneously.

A screen of a gpt function

Test & Validate (AI-Powered Insights)

Human Testing

At this point, I need to conduct structured user testing sessions to gain real-world feedback.

AI Analysis

I deploy AI agents to analyze user interactions, behaviors, and emotions during testing, extracting precise data-driven insights and recommendations for immediate design improvements.

Double diamond design thinking framework with AI

Implement & Evolve (Adaptive AI Feedback Loop)

Adaptive Release

I deliver validated, user-centric design solutions ready for deployment.

AI Adaption

I continuously monitor user interactions through agentic AI, identifying evolving patterns, emerging needs, and opportunities for ongoing iterative improvement.

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